Common queries answered
Frequently asked Questions
Since our products are digital, you will receive instant access to your eBooks or courses immediately after completing your purchase. For physical products (if applicable), shipping times may vary based on your location, and you will receive an estimated delivery time at checkout.
For digital products like eBooks and courses, we do not offer refunds once the purchase is made. If you encounter any issues with accessing your products, please contact our support team. For physical items, returns and exchanges are accepted within 14 days of delivery, provided the items are in their original condition.
If you need to change your shipping address, please contact our customer support team as soon as possible. We can update the address before the order is shipped. For digital products, no shipping is required.
Once your order is processed, you will receive an email with a tracking link for physical products. For digital products, you will receive immediate access upon purchase, and tracking is not necessary.
You can reach our customer support team via email at [your support email] or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
If you notice an error in your shipping address, please contact our customer support immediately. If the order hasn’t been shipped, we will update the address for you. For digital products, no shipping is required.
Yes, we ship internationally. However, shipping times and fees may vary depending on your location. Digital products are available for instant access worldwide.
For physical orders, if you purchase multiple items, they may be shipped in separate packages depending on availability and location. Digital products are delivered immediately upon purchase and do not require shipping.